Data Privacy Policy

Effective Date: 19.04.2024

1. Introduction

VaultNet respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

2. Data Controller

VaultNet is the controller and responsible for your personal data. If you have any questions about this privacy policy or our data protection practices, please contact our data protection officer at:
Email: privacy@vaultnet.ch

3. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identitiy data includes fullname
• Contact data includes email address, telephone number, and physical address.
• Technical data includes internet protocol (IP) address, your login data, and information about the cookies stored on your device.
• Content data includes any files that you upload to our services.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To enable you to partake in a prize draw, competition, or complete a survey.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

5. Disclosures of Your Personal Data

We share your personal data with external third parties, including:

• Payment information: Managed by https://stripe.com/
• Identity and Contact Data: Managed by https://clerk.com, although we also store this data in our database.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

6. Data Security

Your data is securely stored in AWS data centers, leveraging AWS's robust security measures. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for at least one year after they cease being customers for tax purposes.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at the details provided.

9. Third-party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Changes to the Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.